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Customer Care Executive Job in Tistabene Retails Llp Jaipur


Customer Care Executive

Tistabene Retails Llp
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  • 0-1 Year
  • Full Time
  • INR 10000 - 15000 Per Month
  • 25-50
  • Ecommerce
  • 2019-06-21 15:03:59.0
    2019-12-21 15:03:59.0
    Jaipur Gurudwara Rajapark, Govind Marg, Raja Park, Jaipur, Rajasthan, 302004 Jaipur India NA

Job Category



Inbound CallingCustomer SupportOutbound CallingCustomer Relationship Management

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Job Summary

To assist customers with any order related queries or issues, via emails or by phone. - Communicate promptly any information to customers about their orders - To help customers register online and/or to process their orders - Professionally deal with complaints and escalation process where necessary - Liaise with courier companies over issues raised by customers with regard to either orders or returns - Maintain a high level of service awareness at all time - Managing all returns and exchanges - Build relationships with customers and ask for positive feedbacks/reviews - Listen and respond to customers' needs and concerns and help them to shop on our website. - Keep records of customer interactions.