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Customer Relationship Executive Job in Wipl Jaipur


Customer Relationship Executive

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  • 0-1 Year
  • Full Time
  • INR 10000 - 15000 Per Month
  • 10-25
  • 2018-12-29 10:52:11.0
    2019-06-29 10:52:11.0
    Jaipur Subhash Marg, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001, India Jaipur India NA

Job Category



CommunicationCustomer CareCoordination

Language Preference


Job Summary

Obtain Customer feedback on tech support through calls. Audit tickets as per the escalation matrix & resolution status Ensuring that the Support SLA’s are met. Coordinate between departments to help resolve customer grievances and resolve their tech queries. Ensure customer retention by bridging the gap between Sales/Tech Teams Work closely with Customer Retention Department. Daily, weekly and monthly reporting on client feedback