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2020-08-08 18:49:38.02021-02-08 18:49:38.0Jaipur C-Scheme Jaipur India NA
Job Category
TelecallingSkills
Customer Relationship ManagementCustomer SupportInbound CallingOutbound CallingLanguage Preference
EnglishHindiMarwariJob Summary
Job Summary Managing a large amount of inbound and outbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customer needs, research every issue and provide solutions and/or alternatives. Responsibilities and Duties Build sustainable relationships and engage customers by taking the extra mile Maintain records of all the conversations at our call centre database in a comprehensible way. Meet personal/team qualitative and quantitative targets. Required Experience, Skills and Qualifications Preferred Languages -Hindi, English & Telugu (Preference will be given to candidates who know additional languages apart from Hindi and English) Customer Focus Customer Service Attention to Detail Professionalism Multi-tasking Job Type: Full-time