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Customer Care Female Job in Gulshan Estate Agents Pvt Ltd New Delhi


Customer Care Female

Gulshan Estate Agents Pvt Ltd
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  • 0-1 Year
  • Part Time
  • INR 10000 - 15000 Per Month
  • 25-50
  • 2018-11-03 18:24:23.0
    2019-05-03 18:24:23.0
    New Delhi Lajpat Nagar, New Delhi, Delhi, India New Delhi India NA

Job Category



Customer Care

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Job Summary

KRA’s: • To remain as basic point of contact for customers with queries, complaints, Feedbacks, requests etc. • Ensuring timely and professional responses to all complaints, requests and queries received enabling satisfaction of customer. • Interact with customers by phone, e-mail or online chat concerning various care issues. • Provide hands on support of customer care initiatives and detailed account management. • Solicit cross-selling and up-selling opportunities within the customer care experience. • Tracking and reporting of relevant customer care performance metrics. • Capturing and applying customer feedback.