Customer Experience Coach Or Hospitality Instructo Job in Active Jobs Gurugram
Customer Experience Coach Or Hospitality Instructo
- 1-2 Years
- Full Time
- INR 20000 - 25000 Per Month
2019-03-21 21:52:53.02019-09-21 21:52:53.0Gurugram Sector 66, Gurugram, Haryana, 122101 Gurugram India NA
SkillsTeam BuildingTeam ManagementCoachHotel ManagementMicrosoft ExcelNatural Language ProcessingBPO & Voice & ItesCertified Hospitality Instructor
Job Summary Organize induction coaching/mentoring of all the staff members of concerned Hub and to ensure the Model Code of Conduct by the Field Executives and foster team building. Checklist: Required 1 yr to 2 yrs of experience as Operations Executive in Hospitality / Hotels / Restaurants mandatory Checklist: Required Must have worked as a Restaurant Manager, Asst. Restaurant Manager or Shift Manage Job Description ?To organize induction coaching of all the staff members of concerned Hub. To undertake joint visits to impart On the Job training and to address non-performance issues. To impart refresher training to the hub staff on current and on-going process changes. To ensure the Model Code of Conduct by the Field Executives and foster team building. To maintain MIS (Records) of training and individuals performance To take care of basic hygiene issues such as uniform, grooming, language, SIM cards, and statutory requirement w.r.t Field Executives salary and benefits. Interacting with the field executives for daily meetings. Going on the field (15-16 days/month for 2-4 hours) with the selectively delivery agents for monthly review and checks Will be stationed at Flipkart last-mile hub This is an on-roll requirement. company name- Flipkart India Pvt Ltd age upto 30 years. Bike/Scooter is required.