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Customer Care Executive Job in Tistabene Retails Llp Jaipur

TR

Customer Care Executive

Tistabene Retails Llp http://www.tistabene.com
Visit Website
  • 0-1 Year
  • Full Time
  • INR 10000 - 15000 Per Month
  • 25-50
  • Ecommerce
  • 2019-06-21 15:03:59.0
    2019-12-21 15:03:59.0
    Jaipur Gurudwara Rajapark, Govind Marg, Raja Park, Jaipur, Rajasthan, 302004 Jaipur India NA

Job Category

Telecalling

Skills

Inbound CallingCustomer SupportOutbound CallingCustomer Relationship Management

Language Preference

EnglishHindi

Job Summary

To assist customers with any order related queries or issues, via emails or by phone. - Communicate promptly any information to customers about their orders - To help customers register online and/or to process their orders - Professionally deal with complaints and escalation process where necessary - Liaise with courier companies over issues raised by customers with regard to either orders or returns - Maintain a high level of service awareness at all time - Managing all returns and exchanges - Build relationships with customers and ask for positive feedbacks/reviews - Listen and respond to customers' needs and concerns and help them to shop on our website. - Keep records of customer interactions.