Feedback Executive Job in Toppersnotes Jaipur

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Job Summary

Job Summary Good Communication in English and Hindi • To Maintain records of contacts, telephoned and emailed to respond to correspondences from customers and save them in electronic form. • Recorded names and information of Customers contacted and the result of the contact • Maintain customer information in the client database. • Screening calls and taking appropriate actions when needed. • Obtained names and telephone numbers of potential customers from sources such as client databases. • Answered/Make telephone calls from/to potential customers who have been solicited through advertisements. • Develop a working relationship with other professional groups. • Determination and the drive to work towards the company’s improvement • Dedicated to excellent customer service care. • Explain products or services. • Respond to all customer inquiries and complaints. • Schedule appointments for sales executives to have a telephonic call with prospective customers