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Customer Relation Specialist Job in Webspiders Interweb Pvt.ltd. Jaipur

WI

Customer Relation Specialist

Webspiders Interweb Pvt.ltd. https://www.wiplon.com/wipl-culture/
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  • Fresher may apply
  • Full Time
  • INR 10000 - 15000 Per Month
  • 25-50
  • IT/ITES & Software
  • 2019-09-04 17:56:50.0
    2020-03-04 17:56:50.0
    Jaipur Mangalam Ambition Tower, Agrasen Circle, Subhas Marg, C Scheme, Jaipur, Rajasthan, 302001 Jaipur India NA

Job Category

IT & Software Development

Skills

Ticketing ToolQuality AssuranceQuality ControlBusiness Communication

Language Preference

English

Job Summary

Job Description Responsibilities and Duties:* Auditing of closed and ongoing tickets.* Manage the entire customer experience life cycle and collect relevant data points* Ensure customers queries are adequately addressed.* Main focus will be to ensure customer delight.* Become a problem solver to improve processes to solve current and future customer pain points.* Analyze customer needs