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Process Associate Job in Simplona Solutions Jaipur HQ

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Process Associate

Simplona Solutions
  • Fresher may apply
  • Full Time
  • INR 15000 - 20000 Per Month
  • 50+
  • 2018-03-22 14:56:43.0
    2018-09-22 14:56:43.0
    Jaipur HQ Durgapura, Durgapura, Jaipur, Rajasthan Jaipur HQ India NA

Job Category

Telecalling

Skills

Communication & Presentaion Skill

Language Preference

English

Job Summary

We have immediate requirement for Voice Process (US Shifts) in International BPO Job profile – Process Associate Experience – 0-3 years Qualification – Graduation / under graduates can also apply Shift – Night (7:30 pm to 5am) Salary – Negotiable / Hike on last drawn salary Required skills: ? Flexible to work in night shifts ? Good communication skills in English (written & spoken) ? Ability to listen and active problem solving skills ? Good interpersonal skills Responsibilities: ? Answers incoming customer calls regarding issues, product problems, service questions and general client concerns. ? Generate leads through calling the customers. ? Responsible for maintaining a high level of professionalism. ? Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. ? Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers. Benefits: ? Dinner facility ? 5 working days ? 1.5 paid leave ? Attendance bonus ? Attractive incentives