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Technical Support Fresher Job in Quick Dry Cleaning Noida
- Fresher may apply
- Full Time
- INR 15000 - 20000 Per Month
- 10-25
-
2018-11-22 18:46:53.02019-05-22 18:46:53.0Noida Noida, Uttar Pradesh, India Noida India NA
Job Category
IT & Software DevelopmentSkills
Creative ThinkingCommunicationLanguage Preference
EnglishJob Summary
Reporting to the Head of Customer Success, the Technical Support Executive will own the post-sales customer support process. You will be the first point of contact, acting as the friendly face of QDC. This role includes responsibilities for Customer Support activities • Providing online trainings, • First level technical support • Answering inbound and outbound calls for tech support or queries on software. • Address queries received on user support and client success portal. • Dealing with Domestic & International clients • Should be comfortable with various tools (team viewer, Skype and google hangout) • Should be well versed in MS office • Maintain SLA and NPS