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Technical Support Fresher Job in Quick Dry Cleaning Noida

QD

Technical Support Fresher

Quick Dry Cleaning http://www.quickdrycleaning.com
Visit Website
  • Fresher may apply
  • Full Time
  • INR 15000 - 20000 Per Month
  • 10-25
  • 2018-11-22 18:46:53.0
    2019-05-22 18:46:53.0
    Noida Noida, Uttar Pradesh, India Noida India NA

Job Category

IT & Software Development

Skills

Creative ThinkingCommunication

Language Preference

English

Job Summary

Reporting to the Head of Customer Success, the Technical Support Executive will own the post-sales customer support process. You will be the first point of contact, acting as the friendly face of QDC. This role includes responsibilities for Customer Support activities • Providing online trainings, • First level technical support • Answering inbound and outbound calls for tech support or queries on software. • Address queries received on user support and client success portal. • Dealing with Domestic & International clients • Should be comfortable with various tools (team viewer, Skype and google hangout) • Should be well versed in MS office • Maintain SLA and NPS